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Calling in sick or reporting an absence can be stressful, especially if you work at a large company like Walmart with strict attendance policies. However, Walmart does provide paid sick leave and protocols for notifying your supervisor when you can’t make it to work.
In this comprehensive guide, we will cover everything you need to know about calling out sick at Walmart, including:
What is the Call-Out Number for Walmart?
Walmart employees can call 1-800-775-5944 to report sickness or absence. When you call this number, be prepared to provide:
- Your birth date
- Walmart store number
- WIN (Walmart Identification Number)
Having this information ready allows Walmart’s HR and management to accurately record your request and make scheduling adjustments.
When Should You Call In Sick?
You should call the Walmart absence line at least 2-3 hours before your scheduled shift. Calling in with advanced notice shows responsibility and allows your store manager extra time to find someone to cover for you.
Step-by-Step Guide to Calling Out at Walmart
There are two methods Walmart employees can use to call out sick or report absences:
Method 1: Call the Absence Reporting Line
- Dial 1-800-775-5944
- Enter your WIN, store number, and date of birth when prompted
- Write down the verification number the system gives you
- Explain your absence reason to the store manager (e.g. “I’m sick” or “My child is sick”)
- Provide the verification number to the store manager
Method 2: Report Absence Online
- Go to OneWalmart and log in with your WIN
- Click “Report Absence” and select the shift you will miss
- Enter a brief reason for your absence (e.g. “sick,” “doctor appointment”)
- Submit your absence report and write down the confirmation code
- Notify your manager, so they know you won’t be working
No matter which method you use, be sure to call out at least 2-3 hours before your shift. Calling early gives Walmart adequate time to arrange coverage.
Walmart’s Policies on Calling Out Sick & PTO
Understanding Walmart’s absence and paid time off policies can help you avoid penalties when calling out.
How Much Paid Sick Leave Do Walmart Employees Receive?
All Walmart employees, whether part-time or full-time, receive 6 paid sick days per year through Protected PTO (PPTO). This equals 48 hours which can be used without penalty when calling out before a shift.
PPTO is accrued based on hours worked. New hires don’t receive it right away but begin earning after 90 days. Any unused PPTO rolls over from year to year.
What are the Penalties for Calling Out Without PPTO?
If you call out sick without available PPTO, you will receive one “warning point” per absence. These points expire after 6 months. If you accumulate over 5 points in a 6-month timeframe, you risk termination.
You can also receive warning points for:
- Missing more than half your scheduled shift
- Failing to report an absence
Any shifts missed without PPTO will be unpaid.
Also Read: How to Become a Wig Influencer on TikTok
Extra Tips When Calling In Sick at Walmart
Use these tips to smoothly handle calling out sick at Walmart:
- Be Polite and Patient – The call center representatives are there to help you. Stay polite and patient while they confirm your information.
- Consult a Doctor – Before calling Walmart, speak to a healthcare professional about your symptoms. This allows you to provide more accurate details.
- Include Your Contact Info – Clearly state your full name and call back number in case further questions arise.
- Call During Business Hours – For the most accurate information about schedules and policies, call when management offices are open.
- Be Truthful – Give your manager clear, factual information about your absence length, even if it’s just a 1-2 day recovery. They need to plan workflow during your leave.
How to Call In Late or After Hours
If an emergency arises causing you to call in late or after hours:
- Explain the legitimate reason you are late
- Offer to make up missed time
- Apologize for any inconvenience
Most managers will be understanding of one-off late calls, but make it a habit, and disciplinary measures can be taken.
When to Use Medical Leave Instead of Calling Out
For long-term illnesses requiring extended time off, Walmart employees may qualify for an unpaid medical leave of absence for up to 12 weeks. Qualifying conditions include:
- Serious physical/mental health issues
- Pregnancy complications
- Major surgery/procedures
- Substance abuse rehab
To start medical leave, log in to mySedgwick and submit your absence request. Be sure to provide medical documentation from your healthcare provider.
In some states, short-term disability payments may be available during medical leave. Check with your HR manager regarding eligibility.
Final Words
Calling out sick at Walmart should not be frightening if you follow the proper protocols. Remember Walmart’s absence line number (1-800-775-5944), give advanced notice when possible, and understand the paid leave policies to avoid penalties. Pay attention to absence point accruals as well.
I hope this guide gave you a thorough understanding of how to best handle calling out sick or late at Walmart. Being prepared with the right information goes a long way! Let me know if you have any other questions.
